Exercise Physiology Funded Through WorkCover

Access WorkCover Exercise Physiology rehabilitation sessions
with eligible funding support

WorkCover funding may support access to Exercise Physiology services when an injury or condition is work-related and approved under a workers’ compensation claim.

Healthsmart Exercise Physiology provides services in accordance with WorkCover requirements across the Gold Coast and Northern NSW, following approved referrals and insurer authorisation.

How Workcover Exercise Physiology Funding Works

WorkCover funding is administered by state-based authorities. In Queensland, workplace injury claims are managed through WorkCover Queensland, while in New South Wales claims are administered under icare Workers Insurance. Eligibility, approvals, and service authorisation are determined by the relevant insurer or case manager in accordance with state-based workers’ compensation legislation.

Exercise Physiology may be included as part of an approved rehabilitation or return-to-work plan, following referral from a treating medical practitioner or allied health provider, and subject to insurer approval.

Eligibility Criteria

  • An accepted WorkCover or workers’ compensation claim
  • Injury or condition must be work-related
  • Referral from an approved treating doctor or authorised referrer
  • Services approved by the relevant insurer or case manager
  • Sessions delivered within the scope of the approved treatment plan

What Exercise Physiology Can Address Under This Funding

What’s Included in Your Sessions

  • Initial functional and clinical assessment
  • Individualised exercise program aligned with work capacity goals
  • Supervised exercise sessions
  • Ongoing progress reviews and reporting
  • Communication with treating doctors, insurers, and case managers

Session Limits, Gap Fees & Billing

The number of sessions and duration of care are determined by insurer approval and the accepted treatment plan. Session limits may vary depending on injury type, recovery stage, and WorkCover guidelines.

Gap fees may apply if services fall outside approved funding or insurer schedules. All billing is managed in line with WorkCover requirements and insurer agreements.

Referral & Booking Process

  1. Work-related injury occurs and WorkCover claim is lodged

  2. Claim is accepted by the insurer

  3. Treating doctor or authorised referrer provides an Exercise Physiology referral

  4. Insurer or case manager approves sessions

  5. Appointments are scheduled at clinic or home, as approved

  6. Progress updates are provided to relevant parties as required

Frequently Asked Questions

Yes. Services must be approved under an accepted claim before sessions commence.  With an accepted claim, the intial assessment can be performed.  Treatment cannot commence until your treatment plan has been approved.

Referrals are typically provided by your treating doctor or an authorised referrer, subject to insurer approval.  However, with an accepted claim you can source your own exercise physiology treating provider.

Yes. Home-based or clinic-based sessions may be available if approved by the insurer and appropriate for your condition.  Sessions may also be gym-based or hydrotherapy depending on your injury, return to work functional goals and current functional status.

Session numbers are determined by the insurer based on your treatment plan and progress.

Exercise Physiology may form part of a broader rehabilitation or return-to-work plan when approved.

WorkCover Exercise Physiology is delivered under state-based workers’ compensation schemes. While clinical delivery remains consistent, referral processes, insurer approvals, and reporting requirements may differ between Queensland and New South Wales. Services are provided in line with the specific guidelines of the approved WorkCover insurer.